




Shopping for someone else but not sure what to give them? Give them the gift of choice with a Morlife gift card!
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
***Important***
It is the customer’s responsibility to ensure the correct shipping address and contact information is entered at the time of purchase. If incorrect details were supplied, please email or call us immediately after placing the order so we can amend before the order is sent to the packing room.
If the order has left our building it is upon the courier’s responsibility to deliver the item and the customer’s responsibility to call the courier and change the address if incorrect. If the parcel has been sent with Australia Post, customers can download the Australia Post app, enter the order tracking number and adjust the shipping address from there.
Should you have any questions or concerns please don't hesitate to contact us at directsales@morlife.com and we will get back to you as soon as possible.
We endeavour to do our best to satisfy our customers provided the issues are under our control and we will fully cooperate to assist with customer concerns.
Free returns are available for Australian customers only, subject to the following conditions:
Our company is committed to providing a high quality standard of products and service. We have HACCP and 1SO 9002 certification and must adhere to and maintain at all times the highest levels of food safety, cleanliness, quality assurance and control in all areas of our warehouse.
Therefore, the following conditions will not be eligible for any credits, refunds or returns:
Please note: Morlife is not responsible for the freight costs of return if the cause of return is not Morlife's fault. If credit / refund / replacement is agreed upon, this will only be issued once the original items have been returned to Morlife.
Australian orders
Free shipping is available for all Australian orders over $100.
For Australian orders under $100, a $9.50 flat rate applies.
The following table outlines the estimated delivery times.
DELIVERY LOCATION |
DELIVERY TIME |
Within the same city or town |
1-5 working days |
Between cities & large towns in the same state |
1-5 working days |
Between other locations within the same state |
1-5 working days |
Between adjoining east coast capitals(including Adelaide) |
1-5 working days |
Between other capital cities |
1-5 working days |
To other interstate locations |
4-10 working days |
The above timetable is a guideline only and we are not responsible for any delays in the estimated delivery times. We would suggest that you contact Australia Post, CouriersPlease or Fastway for more detailed information.
International Orders Shipping
Free shipping is available for all International orders over $300.
For International orders under $300,
The following charges apply;
International orders under 2kg have a standard shipping flat rate of $15.
Singapore, Russia, Kazakhstan International orders under 1KG have a standard shipping flat rate of $15
Delays may occur in overseas shipments due to different carriers, postal services, regulations and systems of different countries or unforeseen natural circumstances. Morlife has no control over nor will it be responsible for any such delays or for loss or damage occasioned to the goods whilst it is in transit.
We would recommend to our international customers that they consider insuring the goods whilst in transit and would request that at the time of placement of the order you confirm if you wish to meet the extra cost associated with insuring the goods against damage whilst in transit.
Morlife will not be held liable for the costs of any import taxes generated when importing orders into any country. Please see import regulations and restrictions for your country before placing an order with Morlife.
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