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Dissatisfied
Disappointed you reduced the vitamin c and took the Kakadu plum out of the collagen product
Morlife
Hi Despina, thank you for your review. We are so sorry to hear you were dissatisfied with our reformulated Marine Collagen + C. In the face of a nation-wide shortage of kakadu plum due to increased demand, reformulation was unfortunately necessary in order to keep this product on the market. We are so sorry for the inconvenience caused. We would like to mention that the addition of Silica makes the product a great option for hair and nail support, so please be assured you are still receiving a brilliant product that'll benefit your body. Thanks again for your feedback. Kindest, Meighan @ Morlife
Marine Collagen + C 200g
Collagen is the most abundant protein in the body, providing an essential building block for skin, bones, muscles & tendons. Morlife’s Marine Collagen + C boasts 5800mg premium Verisol® Hydrolyzed Collagen Peptides as well as natural Vitamin C & Silica. Vitamin C is an antioxidant that promotes collagen formation, supports the immune system & contributes to energy production#. As a source of protein, collagen supports skin structure & repair as well as muscle growth#. Get creative and add our unflavoured, odourless & super versatile Marine Collagen + C to your daily routine… because glowing skin comes from within.
#When consumed in conjunction with a healthy, varied diet.
- Unflavoured
- High Absorption
- Premium Verisol® Peptides
DAILY BOOSTER
Add 6 g (approx. 1 tablespoon) to water, juices, smoothies, coffee, yoghurt, cereals or any other foods to get ‘more’ out of life®.
PROUDLY CONTAINS:
Verisol® Marine Hydrolysed Collagen Peptides (96%*), Extracts (Rice, Acerola). *Average Quantity.
Contains fish. Packed in a facility that processes products containing dairy, soy, tree nuts, crustacea or shellfish.
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NUTRITION INFORMATION |
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Servings per package: 33 Serving size: 6 g |
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Avg. qty. per serve |
Avg. qty. per 100 g |
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Energy |
91 kJ |
1510 kJ |
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Protein, total |
5.8 g (12% DI1) |
95.9 g |
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- collagen peptides |
5800 mg |
95800 mg |
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- gluten |
0.0 mg |
0.0 mg |
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Fat, total |
0.0 g |
0.0 g |
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- saturated |
0.0 g |
0.0 g |
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Carbohydrate |
Less than 0.1 g |
0.5 g |
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- sugars |
Less than 0.1 g |
0.2 g |
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Dietary Fibre |
0.1 g |
2.1 g |
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Sodium |
12 mg |
192 mg |
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Vitamin C |
20 mg (50% RDI2) |
333 mg |
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Silica |
30 mg |
502 mg |
1Based on an average adult diet of 8700 kJ
2Recommended Dietary Intake
How does Marine Collagen +C Taste?
Marine Collagen +C does not have any added flavours, so we have labelled this product as ‘Unflavoured’; however, natural Marine Collagen has a characteristic mild fishy taste.
How much collagen is there, per serve?
Every serve of Marine Collagen contains a generous 5500 mg Collagen Peptides.
Can Marine Collagen + C be given to children or taken while pregnant or breastfeeding?
YES! Marine Collagen +C is safe for all ages and stages and is absolutely perfect for pregnancy and breastfeeding!
Where is your collagen sourced?
Morlife use premium Versiol® marine collagen that is sourced from farmed tilapia fish in Thailand. Tilapia is a hardy warm water fish that does not require treatment with antibiotics, which in turn reduces handling and the resultant stress from medical interventions. Sixty percent of the world’s fish is sourced from farming, due to the ecological strain that arises from overfishing. The long-term effects of overfishing increase the risk of species extinction and ecosystem disruption. Versiol® highly values sustainability, and for this reason only sources collagen from farmed fish. The Verisol® marine collagen comes from a meticulously monitored supply chain, guaranteeing full accountability when it comes to animal welfare and health.
What are Hydrolysed Peptides? Why do we use them?
Collagen is the most abundant protein in the human body, providing the scaffolding to support our connective tissue, bones and skin. When collagen protein is broken down (hydrolysed) into small chains of amino acids called peptides, they can be absorbed easily by the body. We use only premium Versiol® hydrolysed collagen peptides because they have been optimally processed to yield small peptide chains with a low molecular weight ensuring bioactivity. Versiol® hydrolysed collagen peptides have been researched thoroughly providing evidence of their beneficial effects within the body.
Is Marine Collagen +C Vegan or Vegetarian?
No, the Hydrolysed Marine Collagen is derived from fish. There is no such thing as vegan collagen; actual collagen must come from animal sources.
How long will it take to see results?
Collagen itself starts to show significant positive effects on skin hydration after 6 weeks, and effects on skin wrinkling and elasticity after 12 weeks. Generally, it takes 27-42 days for the skin to renew itself (the newest formed cells to reach the top). This process slows down as we age. This means, it will likely take at least a month before you start to notice any differences.
Can Marine Collagen +C be used in hot beverages or baking?
Marine Collagen +C can physically be used in hot beverages or baking, however there will be some loss of heat sensitive nutrients, like vitamin C, which is sensitive to heat, so break down when heated.
Dissatisfied
Disappointed you reduced the vitamin c and took the Kakadu plum out of the collagen product
Morlife
Hi Despina, thank you for your review. We are so sorry to hear you were dissatisfied with our reformulated Marine Collagen + C. In the face of a nation-wide shortage of kakadu plum due to increased demand, reformulation was unfortunately necessary in order to keep this product on the market. We are so sorry for the inconvenience caused. We would like to mention that the addition of Silica makes the product a great option for hair and nail support, so please be assured you are still receiving a brilliant product that'll benefit your body. Thanks again for your feedback. Kindest, Meighan @ Morlife
We are proud to ship worldwide. Please scroll down to view our shipping rates.
COVID-19 - Click here for COVID-19 Updates.
***Christmas Closure***
We wish to advise that Morlife will be closing for the Christmas/New Year holiday period this year. Our last day of business will be Friday 18th December 2020, 12pm and we will commence operating again on Monday 4th January 2021. We will be in to pack orders on the 22nd and 30th of December.
AUSTRALIA SHIPPING RATES
Orders over $100
Free Standard tracked shipping using Australia Post, Sendle, Couriers Please and Fastway
Orders under $100
$9.50 Standard tracked shipping flat rate using Australia Post, Sendle, Couriers Please and Fastway
Express shipping option
$12.95 Flat rate using Australia Post Express Post services
NEW ZEALAND SHIPPING RATES
Orders over $100 AUD
Free Standard tracked shipping using Australia Post International
All Shipping rates on International orders will be calculated at checkout.
REST OF THE WORLD SHIPPING RATES
Orders over $300 AUD*
Free Standard tracked shipping using Australia Post International
*Excludes Hong Kong and Taiwan
All Shipping rates on International orders will be calculated at checkout.
ESTIMATED SHIPPING & DELIVERY TIMEFRAMES
Australian orders
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DELIVERY LOCATION |
DELIVERY TIME |
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Within the same city or town |
1-5 business days |
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Between cities & large towns in the same state |
1-5 business days |
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Between other locations within the same state |
1-5 business days |
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Between adjoining east coast capitals (including Adelaide) |
1-5 business days |
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Between other capital cities |
1-5 business days |
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To other interstate locations |
4-10 business days |
*The timetable above is a guideline only. Any dates given for delivery are a guide only.
*Should you require your order urgently or by a certain date we recommend that you select the Australia Post Express Post at the time of checkout or send our Customer Experience Team an email within 24 hours of your order being processed to advise of the urgency so we can do our best to prioritise your order in the queue.
*If you are not happy with Australia Post, Sendle, Couriers Please or Fastway’s postal system or their service we welcome you to send this feedback through to complaints@morlife.com so we can address this with them in our regular partner to partner meetings.
ESTIMATED SHIPPING & DELIVERY TIMEFRAMES
International orders
All International orders are shipped with Australia Post to the destination country and then onforwarded to that countries local courier service. The tracking number provided to you at the time of shipment is your global tracking number and can be tracked on www.australiapost.com.au throughout the entire time of transit.
To view the estimated delivery times for international orders please visit the following link and enter ‘Arundel 4214 Australia’ as the ‘’From Suburb’ https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
Please note that the estimated delivery time between Australia and other countries excludes any hold time in Customs and may be subject to delay due to causes outside of Morlife’s control. Delays may occur in overseas shipments due to regulations, postal services and systems of different countries or unforeseen natural events. Morlife has no control over nor will be responsible for any such delays or for loss / damage occasioned to the goods whilst it is in transit.
Morlife will not be held liable for the costs of any import taxes or customs fees. Please review the import regulations and restrictions of your country before placing an order with Morlife.
DELIVERY ADDRESSES
It is the customer’s responsibility to ensure that the correct delivery address and contact information is entered at the time of purchase. If incorrect details were supplied, please email or phone us within 24 hours of placing your order so we can attempt to rectify before your order is processed through to our Despatch Department.
Please note that if your order has left our Despatch Department and has been collected by the courier it is then the courier’s responsibility to deliver your order to the shipping address on the shipping label. Should this address be incorrect, the customer will need to call the courier, quote their tracking number and attempt to change the address with the courier, please be aware that for some couriers this can incur a fee to do so, of which Morlife will not be responsible for.
The above policy also includes payment with automated apps such as PayPal, Google Pay and Apple Pay.
ORDERS SENT WITH AUSTRALIA POST: If your order has been sent with Australia Post, you will have the ability to download the Australia Post App on your mobile phone or iPad, enter the order tracking number and adjust the shipping address.
Please note that Couriers Please and Fastway do not have such services. They will need to be contacted via phone or email.
RETURNS POLICY
We value our customers and we will always endeavour to do our very best to satisfy our customers provided the issues are reasonable and within our control.
DAMAGED / EXPIRED PRODUCTS
We are more than happy to accept the return of any product which is damaged, expired or does not match the description of what you ordered. We ask that you please inspect the parcel before signing with the courier should any damage have occurred in transit.
If your product is damaged, expired or does not match the description of what you ordered please contact our Customer Experience Team on directsales@morlife.com within 48 hours of receiving your goods and provide photo verification of all of the products received as well as the Tax Invoice which was placed in with your order.
Our Team will review your enquiry and confirm if your return, exchange or refund has been accepted. Thank you for your understanding and patience whilst we work together to provide a solution for your experience.
CHANGE OF MIND
We are unable to refund or exchange a product due to change of mind. Please ensure that you are purchasing the correct product at the time of ordering.
If for any reason you realise after placing your order that you may have chosen the incorrect product, please contact our Customer Experience Team on directsales@morlife.com immediately.
Due to system limitations and the high volume of orders that we process, we are unable to give a store credit, swap products or flavours once an order has been made. We can however, cancel and refund and item/s if your order has not left our Despatch Department yet.
Our company is committed to providing a high-quality standard of products and service. We have HACCP and 1SO 9002 certification and must adhere to and maintain at all times the highest levels of food safety, cleanliness, quality assurance and control in all areas of our warehouse.
Therefore, the following conditions are not eligible for refunds or exchanges:
- If claims for defective products are not made within 48 hours after receipt of goods.
- The products have been opened or the customer has sampled and does not enjoy or does not want the products anymore.
- The customer changes their mind, has made an error in their order or an error with their delivery address and contact information.
- The delivery of a customer’s order has taken longer than expected to arrive and the customer has decided that they do not wish to receive the order anymore.
- If there is a sudden change of price. Prices on our website are subject to change without prior notice due to the dollar fluctuation with exchange rates as well as ad hoc sales and promotions.
- The customer’s order has been returned to sender by the courier and the customer has not made contact back to us within the required 1 week time frame.
- The customers order has been returned to sender by the courier and the product has taken longer than 2 weeks to be returned to us.
