Privacy Policy

COLLECTION OF YOUR INFORMATION

When interacting with our website or purchasing something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address or other personal information.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

WHAT DO WE DO WITH YOUR INFORMATION?

Generally, we use your personal information to fulfil/conduct everyday business activities, and in our efforts to expand and improve our business.  Examples include:

  • Fulfilling & shipping orders
  • Providing information about our products and services, including dealing with any enquiry or complaint;
  • Providing information to our team of professional practitioners in order to provide advice about our products and services, including how our products might be of benefit to members of the public;
  • Providing you with marketing communications, newsletters and alerts, surveys, questionnaires, invitations and offers (and if we do so, we will provide you with a way to opt out);
  • To administer and manage promotions and competitions;
  • To determine if certain products are suitable for you;
  • For a business or professional relationship, we may have with you;
  • If you apply for employment with us, to consider your application;
  • To evaluate our products and services, and conduct consumer research;
  • To amend records to remove personal information; and
  • For other everyday business purposes that involve use of personal information.

STORING AND DISCLOSING YOUR PERSONAL INFORMATION

We use various systems and services to safeguard the personal information we store and use, as part of our business systems and processes.

Like many companies, these systems and services may be international in operation. They may also be provided by other people and organisations assisting us with services, located both in and outside Australia.

When we pass on or share your personal information in this way, we take steps to ensure it is treated in the same way that we would treat it.

We do our best to keep records of personal information up to date and accurate and not to keep personal information that is no longer needed.

We sometimes have to pass on your personal information to third parties for legal or safety reasons or other special circumstances.

We will never sell your personal information. 

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at digital@morlife.com or mailing us at: Morlife Pty Ltd 32 Technology Drive, Arundel, QLD, 4214, Australia
 

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY

Payment:

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored in Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Some platforms allow us to collect, organize and use UGC (user-generated content), including, without limitation, any and all material, text, videos, photographs and information or other data (including Reviews, as defined below) submitted by you or on your behalf or your End-Users to Yotpo through the Platform (collectively, “Submitted UGC”). Submitted UGC may include opinions, product or service ratings or reviews, articles, written expressions, in any form or media, Instagram photos and/or any works of authorship created by the End-User, you or any other third party (collectively, “Reviews(s)”) and may, subject to these Terms, include any Reviews that are imported through the Platform from third-party sites (“Imported Reviews”).

2.OWNERSHIP OF SUBMITTED UGC.

As between you and Morlife, all the Intellectual Property Rights (as defined above) in and to the Submitted UGC are the property of Morlife and Morlife shall retain all right, title and interest in connection therewith. “Intellectual Property Rights” means worldwide (a) rights associated with any patents, patent applications, patent disclosures, industrial designs, inventions and improvements (whether patentable or not), works of authorship, trademarks, service marks, logos, trade names, trade dress and goodwill rights whether or not registered, advertising and promotional material, domain names and web presence, designs and photography including copyrights and copyrightable works (including computer programs) and registrations and applications therefor, any software, algorithms, firmware, or source code, trade secrets, know-how, database rights, drawings and all other forms of intellectual property and all tangible and intangible representations and manifestations of such intellectual property (collectively, “Intellectual Property”); (b) rights analogous to those set forth in subsection (a) and any other proprietary rights relating to intangible property; and (c) divisions, continuations, renewals, reissues and extensions of the foregoing (as applicable) now existing or hereafter filed, issued, or acquired

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

QUESTIONNAIRES

Personalised information collection is necessary for the completion of the questionnaires available on our website.  

Where you prefer that we do not collect your personal information, we may not be able to assist you or provide services or undertake activities that we would otherwise provide or undertake.

Where reasonably possible, we seek to work with information and records from which personal information has been removed.

Information provided in these questionnaires may be used for purposes including:

  • Providing you with information about our products and services;
  • Providing information to our team of professional practitioners in order to provide advice about our products and services to you;
  • For analysis in order to improve our questionnaire services, market research or for product development purposes (de-identified wherever possible);
  • Providing you with marketing communications, newsletters, alerts, surveys, questionnaires, invitations and offers (if we do so, you can opt out at any time);

If you would like a copy of your answers and results, please contact us at directsales@morlife.com and we will arrange to send you a copy.    

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

This site uses cookies and similar technologies for performance, social media and advertising purposes in order to provide a customised user experience and understand how our sites are used. Third party cookies may be combined with other information that those third parties have about you to offer you social media functionalities and personalised ads. 

Your information, including your personal information may be collected through technology and tools that tell us when a computer or device has visited or accessed our content.  Those tools include services from search engines and other companies that help us to tailor our content, products and services to better suit consumers and customers.  Search engines provide facilities to allow you to indicate your preferences in relation to the use of those tools in connection with computers and other devices controlled or used by you.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our us at digital@morlife.com or by mail at Morlife Pty Ltd [Re: Privacy Compliance] [32 Technology Drive, Arundel, QLD, 4214, Australia]